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In the Configure download section, select the information below and then click Download. But clearly the initial agent push upgrade failed and I will have to wait and see if other clients will have this same issue.Īnd yes, this client also was a Windows 10 machine.On your client workstation, go to the ESET Security Management Center 7 Download page and click Standalone installers. Running this modified installer redeployed the agent successfully and after a reboot the agent connected again. So, I modified the PROTECTAgentinstaller.bat as explained here. That did not solve the problem because those downloaded installers are unable to upgrade Agents that are password protected. Hence I downloaded the latest version of the installed from our ESMC and ran that on the client. I don't understand why the upgrade suddenly had not enough privileges, but clearly the agent was not upgraded and because it could connect to the server anymore, a manual reinstall of the agent was the only solution. The Installer has insufficient privileges to modify this file: C:\Program Files\ESET\RemoteAdministrator\Agent\xxxxxx.dll. Close that application and retry.Įrror 1321. The file C:\Program Files\ESET\RemoteAdministrator\Agent\xxxxxx.dll is being held in use. Then I investigated the "C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\ra-upgrade-agent_T19-13-24.log" file to see if I could find any clues. Until next feature update (minimum until June 30, 2024) The remote server has stopped or is currently shutting down.ĭoes anyone know this problem or know a few possible solutions?ĭo you have a supported version of agent installed? The ESET Management Service service stopped with the following service-specific error. 10:41:17 Error: Service : ModuleManager: Unable to load Loader. 10:41:17 Information: : Loading ESET modules from C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Modules\ For more information, see the system event log. When I try to start the service manually, the Windows-Clients shows: "ESET Management Agent on local computer failed to start. It affects almost all of our Windows-10 computers. This means that the clients cannot connect to the "ESET Security Management Center". The service "Eset Management Agent" has not startet for a few days now.
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